Dr. Deck Privacy Policy & Terms of Use

Last updated: 2025-12-8

This Privacy Policy and Terms of Use (“Policy”) explains how Dr. Deck (“we,” “us,” “our”) collects, uses, and protects your information when you visit dr-deck.com or interact with our ads, forms, or services.

By using our website, submitting a form, or contacting us, you agree to this Policy.


1. Information We Collect

We may collect:

Contact information: name, email address, phone number, address, city, state, ZIP.
Project information: details you share about your deck or outdoor project, photos you upload, budget range, timeline.
Usage data: pages viewed, time on site, clicks, device type, browser, IP address.
Lead source: which ad, platform, or campaign brought you to our site.


2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide estimates or proposals.
Schedule and manage appointments.
Send project-related messages, reminders, and follow-ups by phone, email, and/or SMS.
Improve our website, advertising, and services.
Comply with legal obligations.
We do not sell your personal information to third parties.


3. Cookies, Pixels & Tracking

We use cookies, pixels, and similar technologies from platforms such as Google, Meta (Facebook/Instagram), TikTok, and others to:

Measure website traffic and performance.
Understand which ads and content are most effective.
Build audiences for our advertising campaigns.
These third parties may use cookies and other tracking technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads.

You can control or opt out of certain tracking:

Through your browser settings (blocking or deleting cookies).
Through platform settings (e.g., Google Ad Settings, Facebook Ad Preferences).
By using industry opt-out tools such as the DAA or NAI opt-out pages.


4. Communications Consent (Phone, Email, SMS)

By submitting a form on dr-deck.com, calling us, or texting us, you agree that we may contact you at the phone number(s) and email address(es) you provide, including:

Calls (live or recorded)
Text messages (SMS/MMS)
Emails
These communications may be used to:

Respond to your inquiry
Provide estimates and project updates
Send appointment reminders and follow-ups
Message and data rates may apply. You can opt out of marketing texts at any time by replying “STOP”. Opting out of marketing messages may not stop transactional or project-related communications that are reasonably necessary to service your request.


5. Pricing, Estimates & Online Calculators

Any prices, ranges, or estimates provided on our website, in our ads, or through any online calculator or estimate tool are:

For informational and planning purposes only
Not a final quote or contract
Actual pricing may vary based on:

Site conditions
Design and material choices
Structural requirements, permits, and inspections
Changes requested after the initial proposal
Your project is not booked or contracted until:

We complete a detailed review of your project, and
You sign a written agreement or proposal from Dr. Deck.
We reserve the right to correct errors in pricing or descriptions and to decline projects that are not a fit for our services.


6. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


7. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the content, privacy practices, or security of those third-party sites.


8. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us at info@dr-deck.com and we will delete it.


9. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top indicates the latest revision. Your continued use of the site after changes are posted means you accept the updated Policy.


10. Contact Us

If you have questions about this Policy or how we handle your information, contact us:

Dr. Deck
Address: 2721 Pepper Ave, Los Angeles, CA 90065
Phone: 866-722-1625
Email: info@dr-deck.com
Website: dr-deck.com